1. What kind of services do we provide?
Raya Logistics offers the latest solutions, including air freight, ocean freight, warehousing and management, distribution, and door-to-door services.
2. Where are we based?
Raya Logistics is a logistic services company based in China with sub-branches across different regions of China and the UAE.
3. Since when are we operating?
Raya logistics initiated its operations more than 2 years ago, but the experience of its dealings in the logistics domain date back more than 18 years.
4. Where do we ship to?
We provide shipping services worldwide, particularly to and from China, UAE, and South Asia. We have initiated a new special line of door-to-door services between Guangzhou and Shenzhen to Dubai.
5. How much do the freight services cost?
Freight services costs are based on your consignment’s size, weight, and method of shipment. Usually, time-critical air freight service mode costs you more than ocean freight, which is less time-sensitive but economical. You can contact our team to get the quote for your consignment.
6. How much time does it take to get the shipment delivered?
Delivery time depends on the mode of logistic services you choose, considering the associated costs and time on hand. When money is not the issue, but time is, our air freight services enable you to get your products delivered to foreign lands within 24 hours. However, the standard shipping method could take 5-7 days or weeks. You may contact us to obtain the exact estimate of your delivery time.
7. Do we provide direct delivery?
Raya logistics offers direct delivery from your door to their door reliably and securely, which is evident from our successful special line of door-to-door delivery between Guangzhou and Shenzhen to several regions of UAE.
8. Can I track my cargo?
We bring operational transparency to all our logistics systems, letting you keep track of your cargo in real time from when it starts its voyage until it reaches its final destination.
9. How to manage the customs clearance procedure?
Trading business, including import and export, requires authorization of regulatory bodies to get past the border, so our experts are proficient and well-connected enough to get your shipment cleared through customs by assisting you thoroughly with necessary documentation as per customs rules and laws.
10. Can I look for a career at Raya Logistics?
We provide various career opportunities ranging from freight forwarders to salespersons, finance specialists to IT masters. But currently, we are searching for people with expertise as sales executives, operations executives, and overseas managers.
